Translation Service Opale Privacy Policy

Translation Service Opale (“Käännöspalvelu Opale” in Finnish) respects your privacy and is committed to protecting it through this Privacy Policy. In this privacy policy, we will explain how we use the personal data we collect from you.

Who we are

Translation Service Opale https://www.opale.fi
Address: Ohjaskuja 4 g 16, 36240 Kangasala, Finland
Company registration number: 1992883-7
Contact person: Tuulikki Olkkonen
Email: tuulikki@opale.fi

What personal data do we collect and why we collect it

When you access our website, we will learn certain information about you. We get this information automatically and through contact forms and email lists you might fill in.

This privacy policy applies to information we collect on our website and in email or any other means between you and our company.

Legal basis for collecting data

As the lawful basis for collecting and using your personal data, we rely on legitimate interest. The data is needed to handle the client requests.

What data do we collect?

Our Company collects the following data:

Personal information you provide us: name, company information, email address, phone number
Data about the requested and delivered services
Information about the site visits like information about your location, your traffic pattern through our website, and any communications between your computer and our website

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

Contact us and request any of our services via the contact form or email list sign up forms on our website, via email or any other way.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
We use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns.

How will we use your data?

Our Company collects your data so that we can:

Process your request or order and deliver the requested service
Improve our overall performance, and provide you with offers, promotions, and information
The information we collect automatically is used for statistical data and will not include personal information.

Contact forms

When you fill in our contact form we get your name, company and email address. We use this information for performing the services and we keep your information for a certain period needed.

We won’t use this information for marketing purposes without your permission, or unless you sign up for our email list.

Cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

Analytics

We use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns.

The information we collect automatically is used for statistical data and will not include personal information.

Who we share your data with

Only time we share your information is for processing and delivering your assignments if needed and for accounting purposes.

How long we retain your data

We keep your contact form entries for six months, unless you make a purchase from us. Analytics records we keep for a year for statistical purposes. If you make a purchase from us, we keep our customer purchase records for ten years.

What rights you have over your data

You have the right to check the data about yourself and to demand that inaccuracies are corrected. You also have the right to forbid the use of your data for marketing and advertising purposes. The data is checked and corrected on the person’s written and signed request, delivered either by post or email.

How we protect your data

Care will always be taken when processing personal data, and it will be appropriately protected. When data is stored on internet servers, appropriate care is taken to ensure the physical and digital information security of the equipment. The stored personal data, the rights of use of servers and other data critical for the security of the personal data are processed confidentially.